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a[aria-current=page]{background:var(--superficie);color:var(--texto);box-shadow:0 1px 3px #00000014}.autocompletar{position:relative}.autocompletar input{box-sizing:border-box;border:1px solid var(--borde);background:var(--fondo-suave);width:100%;font:inherit;color:var(--texto);border-radius:8px;padding:9px 12px;font-size:14px}.autocompletar input:focus{background:var(--superficie);border-color:var(--primario)}.autocompletar-lista{z-index:20;background:var(--superficie);border:1px solid var(--borde);border-radius:10px;max-height:320px;margin:0;padding:4px;list-style:none;position:absolute;top:calc(100% + 4px);left:0;right:0;overflow-y:auto;box-shadow:0 8px 24px #0000001a}.autocompletar-lista.lista-en-linea{max-height:264px;box-shadow:none;margin-top:4px;position:static}.autocompletar-lista.arriba{top:auto;bottom:calc(100% + 4px)}.autocompletar-lista li{cursor:pointer;border-radius:7px;justify-content:space-between;align-items:center;gap:12px;padding:8px 10px;font-size:14px;display:flex}.autocompletar-lista li[aria-selected=true]{background:var(--primario-fondo)}.autocompletar-lista li>span:first-child{min-width:0;display:grid}.autocompletar-lista small{color:var(--suave);overflow-wrap:anywhere;font-size:12px}.autocompletar-lista strong{font-weight:500}.autocompletar-lista .autocompletar-vacio{cursor:default;color:var(--suave)}.buscar-persona{max-width:760px}.personas{background:var(--superficie);border:1px solid var(--borde);box-shadow:var(--sombra);border-radius:12px;margin:0;padding:0;list-style:none;display:grid;overflow:hidden}.personas li+li{border-top:1px solid var(--borde)}.persona{color:inherit;grid-template-columns:auto minmax(180px,1fr) 2fr auto;align-items:center;gap:14px;padding:12px 16px;text-decoration:none;display:grid}.persona:hover{background:var(--fondo-suave)}.persona-nombre{min-width:0;display:grid}.persona-nombre small{color:var(--suave);overflow-wrap:anywhere;font-size:12px}.avatar{flex:none}.avatar.grande{width:48px;height:48px;font-size:16px}.bo a.boton{text-decoration:none}.persona-permisos{gap:6px;font-size:13px;display:grid}.persona-ir{color:var(--suave)}.persona:hover .persona-ir{color:var(--primario-texto)}.pantalla-persona{max-width:760px}.persona-cabecera{align-items:center;gap:14px;margin-bottom:20px;display:flex}.persona-cabecera .nota{margin:2px 0 0}.permisos{gap:16px;display:grid!important}.permisos .campo{gap:6px;font-size:14px;font-weight:500;display:grid}.permisos .campo input{border:1px solid var(--borde);font:inherit;border-radius:8px;padding:9px 12px;font-size:14px}.permiso-opcion{cursor:pointer;align-items:flex-start;gap:10px;font-size:14px;display:flex}.permiso-opcion input{width:16px;height:16px;accent-color:var(--primario-fuerte);flex:none;margin:3px 0 0}.permiso-opcion>span{gap:2px;display:grid}.permiso-opcion small{color:var(--suave);font-size:13px}.permiso-opcion.grande strong{font-size:15px}.permiso-titulo{gap:2px;display:grid}.asignados{border:1px solid var(--borde);border-radius:10px;margin:0;padding:0;list-style:none}.asignados li{justify-content:space-between;align-items:center;gap:12px;padding:9px 12px;font-size:14px;display:flex}.asignados li+li{border-top:1px solid var(--borde)}.asignados li>span{min-width:0;display:grid}.asignados small{color:var(--suave);font-size:12px}.asignados strong{font-weight:500}.bo .asignados button.quitar{color:var(--suave);font:inherit;cursor:pointer;background:0 0;border:0;border-radius:6px;flex:none;padding:3px 8px;font-size:13px}.bo .asignados button.quitar:hover{color:#991b1b;background:#fee2e2}.sin-asignados{border:1px dashed var(--borde);color:var(--suave);border-radius:10px;margin:0;padding:10px 12px;font-size:14px}.permisos-guardar{background:var(--fondo-suave);border-top:1px solid var(--borde);align-items:center;gap:10px;padding:12px 0;display:flex;position:sticky;bottom:0}.zona-peligro{background:var(--superficie);border:1px solid #e4001440;border:1px solid lab(48.4493% 77.4328 61.5452/.25);border-radius:12px;justify-content:space-between;align-items:center;gap:16px;margin-top:32px;padding:16px 20px;display:flex!important}.zona-peligro .nota{margin:4px 0 0}.bo .zona-peligro .boton.peligro{color:var(--error);border-color:#e4001459;border-color:lab(48.4493% 77.4328 61.5452/.35);flex:none}@media (max-width:640px){.persona{grid-template-columns:auto 1fr auto}.persona-permisos{grid-column:2/3}.persona-ir{grid-area:1/3}.zona-peligro{flex-direction:column;align-items:stretch}}.pestanas-pagina{border-bottom:1px solid var(--borde);gap:4px;margin:0 0 20px;display:flex;overflow-x:auto}.pestanas-pagina a{color:var(--suave);white-space:nowrap;border-bottom:2px solid #0000;align-items:center;gap:8px;margin-bottom:-1px;padding:10px 14px;font-size:14px;font-weight:500;text-decoration:none;display:inline-flex}.pestanas-pagina a:hover{color:var(--texto)}.pestanas-pagina a[aria-current=page]{color:var(--texto);border-bottom-color:var(--primario-fuerte)}.pestanas-pagina .contador,.botones .contador{background:var(--fondo-suave);color:var(--texto)}.pestanas-pagina .contador.error,.botones .contador.error{color:#991b1b;background:#fee2e2}.botones a.boton[aria-current=page]{background:var(--primario-fondo);border-color:var(--primario)}.rutinas-agente{background:var(--superficie);border:1px solid var(--borde);box-shadow:var(--sombra);border-radius:12px;margin:0;padding:0;list-style:none;overflow:hidden}.rutinas-agente li+li{border-top:1px solid var(--borde)}.rutina-agente{color:inherit;grid-template-columns:minmax(0,1fr) minmax(180px,260px) auto;align-items:center;gap:16px;padding:14px 16px;text-decoration:none;display:grid}a.rutina-agente:hover{background:var(--fondo-suave)}a.rutina-agente:hover .persona-ir{color:var(--primario-texto)}.rutina-agente-nombre,.rutina-agente-estado{gap:3px;min-width:0;display:grid}.rutina-agente-nombre strong{font-weight:600}.rutina-agente small{color:var(--suave);font-size:13px}.rutina-agente-estado{justify-items:start}.ajustes-agente{gap:16px;max-width:760px;display:grid}.filtros-casos{flex-wrap:wrap;align-items:center;gap:12px;margin-bottom:12px;display:flex}.filtros-casos .filtros-atencion{margin-bottom:0}.filtro-rutina{color:var(--suave);align-items:center;gap:8px;font-size:13px;font-weight:500;display:inline-flex}.filtro-rutina select{border:1px solid var(--borde);background:var(--superficie);font:inherit;color:var(--texto);border-radius:8px;max-width:320px;padding:7px 10px;font-size:14px}.casos-rutina{margin-top:8px}@media (max-width:640px){.rutina-agente{grid-template-columns:1fr auto}.rutina-agente-estado{grid-row:2}}.asistente-responsables{gap:10px;display:grid}.asistente-responsables h3{margin:0;font-size:15px;font-weight:600}.asistente-responsables .nota{margin:0}.asistente-responsables .autocompletar input{width:100%;max-width:none;font-size:14px}.aviso-paso{background:var(--primario-fondo);border-radius:10px;margin:0;padding:10px 12px;font-size:14px;line-height:1.5}.motores{border:0;gap:8px;margin:0;padding:0;display:grid}.motor-opcion{border:1px solid var(--borde);cursor:pointer;border-radius:12px;align-items:flex-start;gap:12px;padding:14px 16px;display:flex!important}.motor-opcion:hover{background:var(--fondo-suave)}.motor-opcion:has(input:checked){border-color:var(--primario-fuerte);background:var(--primario-fondo)}.motor-opcion input{width:16px;height:16px;accent-color:var(--primario-fuerte);flex:none;margin:3px 0 0}.motor-opcion>span{gap:3px;display:grid}.motor-opcion small{color:var(--suave);font-size:13px;font-weight:400}.rutina-datos{color:var(--suave);flex-wrap:wrap;gap:6px 16px;margin:8px 0 0;font-size:13px;display:flex}.rutina-datos span+span:before{content:"·";color:var(--borde);margin-right:16px}.rutina-armado{margin-bottom:24px}.apilado-pasos{gap:24px;min-width:0;display:grid}.datos-estado{grid-template-columns:auto 1fr;gap:8px 16px;margin:4px 0 0;font-size:14px;display:grid}.datos-estado dt{color:var(--suave)}.datos-estado dd{text-align:right;margin:0}.ayuda-lista{color:var(--suave);gap:12px;margin:0;padding:0;font-size:14px;line-height:1.5;list-style:none;display:grid}.ayuda-lista strong{color:var(--texto);font-weight:600}.control{font:inherit;color:var(--texto);border:1px solid var(--borde);background-color:var(--superficie);border-radius:8px;min-width:0;height:36px;padding:0 10px;font-size:14px;transition:border-color .15s,box-shadow .15s}textarea.control{resize:vertical;width:100%;height:auto;padding:10px 12px;line-height:1.5}select.control{appearance:none;cursor:pointer;text-overflow:ellipsis;background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='12' viewBox='0 0 24 24' fill='none' stroke='%236b7280' stroke-width='2.5' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpath d='M6 9l6 6 6-6'/%3E%3C/svg%3E");background-position:right 10px center;background-repeat:no-repeat;padding-right:32px}.control:hover:not(:disabled){border-color:#cecece;border-color:lab(82.6% .0000298023 -.0000119209)}.control:focus-visible{border-color:var(--primario);outline:none;box-shadow:0 0 0 3px #5eade240;box-shadow:0 0 0 3px lab(67.4797% -13.5441 -34.7108/.25)}.control:disabled{background-color:var(--fondo-suave);cursor:default}.reparto{gap:16px;display:grid}.opciones-reparto{border:0;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;margin:0;padding:0;display:grid}.opciones-reparto label{border:1px solid var(--borde);background:var(--superficie);cursor:pointer;box-shadow:var(--sombra);border-radius:12px;align-items:flex-start;gap:12px;padding:14px 16px;transition:border-color .15s,background .15s;display:flex}.opciones-reparto label:hover{border-color:#cecece;border-color:lab(82.6% .0000298023 -.0000119209)}.opciones-reparto label.elegida{border-color:var(--primario-fuerte);background:var(--primario-fondo);box-shadow:0 0 0 1px var(--primario-fuerte)}.opciones-reparto input{accent-color:var(--primario-fuerte);margin:3px 0 0}.opciones-reparto span{gap:2px;display:grid}.opciones-reparto strong{font-size:14px;font-weight:600}.opciones-reparto small{color:var(--suave);font-size:13px;line-height:1.4}.lisa-reparto{border:1px dashed var(--borde);background:var(--fondo-suave);border-radius:12px;padding:0 16px}.lisa-reparto summary{color:var(--primario-texto);cursor:pointer;align-items:center;gap:8px;padding:12px 0;font-size:14px;font-weight:500;list-style:none;display:flex}.lisa-reparto summary::-webkit-details-marker{display:none}.lisa-reparto[open] summary{padding-bottom:8px}.lisa-reparto form{gap:10px;padding-bottom:16px;display:grid}.reglas{gap:10px;margin:0;padding:0;list-style:none;display:grid}.regla{border:1px solid var(--borde);background:var(--superficie);box-shadow:var(--sombra);border-radius:12px;grid-template-columns:28px minmax(0,1fr) auto;align-items:start;gap:14px;padding:14px 16px;display:grid}.regla-final{background:var(--fondo-suave);border-style:dashed}.regla-numero{background:var(--primario-fondo);width:28px;height:28px;color:var(--primario-texto);border-radius:999px;place-items:center;font-size:13px;font-weight:700;display:grid}.regla-final .regla-numero{background:var(--superficie);color:var(--suave);border:1px solid var(--borde)}.regla-cuerpo{gap:8px;min-width:0;display:grid}.regla .condicion,.regla-entonces{flex-wrap:wrap;align-items:center;gap:8px;display:flex}.regla-entonces{border-top:1px solid var(--borde);padding-top:8px}.regla-final .regla-entonces{border-top:0;padding-top:0}.regla-palabra{min-width:18px;color:var(--suave);font-size:13px;font-weight:600}.control-dato{flex:200px;max-width:340px}.control-chico{flex:none;width:auto}.control-valor{flex:120px;max-width:220px}.regla-entonces .control{flex:0 280px}.bo button.regla-agregar{justify-self:start;font-size:13px}.regla-acciones{gap:2px;display:flex}.bo button.icono{width:30px;height:30px;color:var(--suave);cursor:pointer;background:0 0;border:0;border-radius:8px;place-items:center;padding:0;display:grid}.bo button.icono:hover:not(:disabled){background:var(--fondo-suave);color:var(--texto)}.bo button.icono.peligro:hover:not(:disabled){color:#991b1b;background:#fee2e2}.bo button.icono:disabled{opacity:.3;cursor:default}.barra-guardar{border:1px solid var(--borde);background:var(--fondo-suave);border-radius:12px;justify-content:space-between;align-items:center;gap:12px;padding:12px 16px;display:flex!important}.barra-guardar.con-cambios{background:var(--superficie);border-color:var(--primario-fuerte);position:sticky;bottom:12px;box-shadow:0 6px 20px #00000014}.barra-guardar .nota,.barra-guardar .error{margin:0;font-size:14px}.barra-guardar .error{color:var(--error)}@media (max-width:640px){.opciones-reparto{grid-template-columns:1fr}.regla{grid-template-columns:minmax(0,1fr)}.regla-numero{display:none}.regla-acciones{justify-content:flex-end}.control-dato,.control-valor,.regla-entonces .control{flex-basis:100%;max-width:none}}.pedido{gap:16px;max-width:760px;display:grid}.pedido-paso{background:var(--superficie);border:1px solid var(--borde);min-width:0;box-shadow:var(--sombra);border-radius:12px;gap:14px;margin:0;padding:20px;display:grid}.pedido-paso legend{float:left;width:100%;font-family:var(--fuente-h);align-items:center;gap:10px;padding:0;font-size:16px;font-weight:600;display:flex}.pedido-paso legend+*{clear:both}.pedido-numero{background:var(--primario-fondo);width:26px;height:26px;color:var(--primario-texto);border-radius:50%;place-items:center;font-size:13px;font-weight:700;display:inline-grid}.pedido-opciones{grid-template-columns:repeat(auto-fill,minmax(220px,1fr));gap:10px;display:grid}.pedido-opciones.datos{grid-template-columns:repeat(auto-fit,minmax(160px,1fr))}.pedido-opcion{border:1px solid var(--borde);background:var(--fondo-suave);cursor:pointer;border-radius:10px;align-items:center;gap:12px;padding:12px 14px;transition:border-color .15s,background .15s,box-shadow .15s;display:flex;position:relative}.pedido-opcion:hover{border-color:#5eade299;border-color:lab(67.4797% -13.5441 -34.7108/.6)}.pedido-opcion input{opacity:0;pointer-events:none;position:absolute}.pedido-opcion:has(input:checked){border-color:var(--primario);background:var(--primario-fondo);box-shadow:0 0 0 1px var(--primario)}.pedido-opcion:has(input:focus-visible){outline-offset:2px;outline:3px solid #5eade280;outline:3px solid lab(67.4797% -13.5441 -34.7108/.5)}.pedido-avatar{object-fit:cover;border-radius:50%;flex:none;width:44px;height:44px}.pedido-avatar.sin-imagen{background:var(--borde);color:var(--suave);place-items:center;font-size:18px;font-weight:600;display:grid}.pedido-opcion-texto{gap:2px;min-width:0;font-size:14px;display:grid}.pedido-opcion-texto small{color:var(--suave);-webkit-line-clamp:2;-webkit-box-orient:vertical;font-size:12.5px;line-height:1.35;display:-webkit-box;overflow:hidden}.pedido-campo{gap:6px;font-size:14px;font-weight:500;display:grid}.pedido-campo small{color:var(--suave);margin-top:-2px;font-size:13px;font-weight:400}.pedido-campo input,.pedido-campo textarea{border:1px solid var(--borde);background:var(--fondo-suave);font:inherit;color:var(--texto);border-radius:8px;padding:10px 12px;font-size:14px}.pedido-campo input:focus,.pedido-campo textarea:focus{background:var(--superficie);border-color:var(--primario)}.pedido-campo textarea{resize:vertical;min-height:180px}.pedido-campo .pedido-opciones{margin-top:4px}.pedido .error{color:var(--error);margin:0}.pedido-pie{justify-content:flex-end;display:flex}.pedido-vacio{border:1px dashed var(--borde);max-width:640px;color:var(--suave);border-radius:12px;padding:20px}.avatar-agente{object-fit:cover;background:var(--fondo-suave);box-shadow:0 0 0 1px var(--borde);vertical-align:middle;border-radius:999px;flex:none;display:inline-block}.avatar-agente.mini{width:34px;height:34px}.avatar-agente.chico{width:52px;height:52px}.avatar-agente.grande{width:88px;height:88px}.agente-con-cara{vertical-align:middle;align-items:center;gap:9px;display:inline-flex}a.agente-con-cara{color:inherit}a.agente-con-cara:hover span{text-decoration:underline}.agente-titulo{justify-content:flex-start;align-items:center}.agente-titulo strong{flex:1}.cabecera-agente{align-items:center;gap:16px;display:flex}.motor-opcion .avatar-agente{margin-top:-6px}.elegir-avatar{gap:12px;display:grid}.avatares{border:0;grid-template-columns:repeat(auto-fill,minmax(72px,1fr));gap:10px;margin:0;padding:0;display:grid}.avatar-opcion{cursor:pointer;aspect-ratio:1;border-radius:999px;position:relative;display:block!important}.avatar-opcion input{opacity:0;cursor:pointer;margin:0;position:absolute;inset:0}.avatar-opcion img{object-fit:cover;width:100%;height:100%;box-shadow:0 0 0 1px var(--borde);border-radius:999px;transition:box-shadow .12s}.avatar-opcion:hover img{box-shadow:0 0 0 2px var(--borde)}.avatar-opcion:has(input:checked) img{box-shadow:0 0 0 3px var(--superficie), 0 0 0 5px var(--primario-fuerte)}.avatar-opcion:has(input:focus-visible) img{outline:2px solid var(--primario-fuerte);outline-offset:6px}.subir-avatar{flex-wrap:wrap;align-items:center;gap:10px;display:flex}.subir-avatar small{color:var(--suave)}.col-agente{white-space:nowrap;width:1%;min-width:200px}.texto-opcion,.asignados 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